This is going to be a quick story about some great customer service I received recently. I ordered the new Adonit Jot Script stylus and it came in the mail with what looked like a cosmetic imperfection . What it turned out to be was cracked plastic near the tip that affected its touch performance. I sent an email to Adonit support and did not expect a response until a few days later. The amazing thing was that I received an email response after less than an hour and received an email with a shipping confirmation for the replacement in the mail shortly after that. Adonit even credited me back the $5 I spent to ship my defective stylus to their warehouses in Texas. I'm rarely blown away with amazing customer service but Adonit did just that. I would highly recommend you check out the Adonit Jot Script for a good stylus and backed with some great support.